fullcircle™ Privacy Policy

Account Information:

When you create an account, we collect:

• First name and full name
• Date of birth (month, day, year) and calculated age
• Email address (required)
• Phone number (country code, area code, number)
• Gender identity (can select multiple)
• Location information:
  • City, region/state, country
  • Geographic coordinates (latitude/longitude) for distance-based matching
  • Detailed address components (street, postal code, formatted address)
• Profile photos (stored in Firebase Storage)
• Bio and personal description
• Height

Wellness Profile:

• What draws you to wellness (interests and values)
• Wellness practices you engage in (meditation, breathwork, pelvic wellness, sound healing, reiki, etc.)
• Healing modalities you're interested in or practice

Match Preferences:

• Preferred age range for matches (min/max)
• Preferred height range (min/max)
• Maximum distance for matches
• Connection preferences for wellness community building
• Connection preferences and styles
• Wellness compatibility preferences (desired draws, practices, healing modalities)

Content You Create:

• Messages sent to other users in private chats
• Photos and videos you upload to your profile
• Event posts and gatherings you create in the Sanctuary section
• Comments on gatherings and replies to comments
• Likes on affirmations, comments, replies, and activity feed posts
• Reports and feedback you submit about other users

Meditation & Wellness Tracking:

• Meditation sessions (duration, type, start/end times)
• Total meditation time and session count
• Current meditation streak
• Favorite meditation types
• Bell sound preferences (start/end bells)

Sanctuary Interactions:

• Gatherings/events you're interested in or attending
• Invites you send or receive for gatherings
• Comments and discussions on event posts
• Activity feed interactions

Legal Acceptance:

• Timestamps of when you accepted Terms of Service and Privacy Policy

Payment Information:

When you make in-app purchases (Lotus Flowers, Radiance boosts, fullcircle+ subscription), payment is processed through Stripe. We store:

• Purchase history (item type, quantity, price, date)
• Stripe customer ID and payment intent IDs
• Transaction status (succeeded, processing, failed)

Stripe collects and processes your payment card information according to their privacy policy. We do not directly see or store your full credit card numbers.

Usage Information:

• Features you use and actions you take
• Content you view and interact with
• Matches, likes, and passes
• Daily like limits and usage
• Time, frequency, and duration of your activities
• Events you view, mark as interested, or attend
• Affirmations you like
• When you're actively using the app ("last active" timestamps)

Matching Activity:

• Users you like, pass on (dislike), match with
• Users you report or unmatch
• Match history and conversation activity
• Hidden profile fields (fields you choose not to display)

Device Information:

• Device type and model
• Operating system and version
• Unique device identifiers
• Mobile network information
• IP address
• Push notification tokens (for sending notifications)
• Notification permission status

Location Information:

• Approximate location based on IP address
• Precise location (only if you grant permission in your device settings)
• Location is used to show you matches and events near you

Account Settings:

• Account pause status
• Incognito mode status (hide from activity feed)
• Last active status visibility settings
• Vibration preferences
• Push notification preferences (which notifications you want to receive)
• Connected account status (Google, Apple)

Verification Data:

• Selfie verification status (verified, failed, not verified)
• Verification attempt timestamps
• Reasons for failed verification (if applicable)

In-App Purchase Data:

• Number of Lotus Flowers owned
• Active Radiance boosts and expiration times
• Purchase history for virtual items
• Subscription status (active, canceled, past due)
• Subscription period dates
• Whether subscription is set to auto-renew or cancel

Log and Analytics Data:

• App crashes and performance data
• Diagnostic and usage analytics via Firebase
• Error reports and debugging information
• Feature usage patterns

Authentication Providers:

If you sign in using third-party authentication (such as Google, Apple, or other OAuth providers), we may receive:

• Name
• Email address
• Profile picture
• Other information you authorize the provider to share

Social Media:

If you choose to connect your social media accounts, we may receive information from those platforms in accordance with your privacy settings on those platforms.

Waitlist:

If you joined our waitlist before launch, we collected:

• First and last name
• Email address
• Phone number (optional)
• How you heard about us
• Additional comments
• Waitlist status and invite status

Provide and Improve the Service:

• Create and maintain your account
• Facilitate matches and connections with other users
• Display your profile to potential matches
• Enable messaging and communication features
• Show you profiles of other users based on preferences and compatibility
• Display events and gatherings in the Sanctuary section
• Track your meditation practice and wellness journey
• Show you activity feeds and user interactions
• Process in-app purchases and manage subscriptions (via Stripe)
• Verify your identity (age 18+ requirement and optional selfie verification)
• Distribute weekly Lotus Flowers to eligible users
• Manage Radiance boosts and premium features
• Enable account settings (pause, incognito mode, notification preferences)
• Provide customer support and respond to your inquiries
• Improve our matching algorithms and features
• Develop new features and services

Safety and Security:

• Verify your identity and age (18+)
• Detect and prevent fraud, spam, and abuse
• Enforce our Terms of Service
• Protect the rights and safety of our users
• Respond to legal requests and prevent harm

Communications:

• Send you notifications about matches, messages, and app activity
• Send service-related announcements and updates
• Send promotional communications (you can opt out)
• Respond to your questions and requests

Analytics and Research:

• Understand how users interact with the Service
• Analyze trends and user behavior
• Conduct research to improve user experience
• Generate aggregate, de-identified statistics

With Other Users:

• Your profile information, photos, and bio are visible to other users
• Your messages are visible to the recipients
• Your event posts in the Sanctuary are visible to other users
• Your activity and presence may be visible (e.g., "active now" status)

Service Providers:

We use third-party service providers to help us operate the Service:

• Cloud hosting and storage (Firebase/Google Cloud Platform)
• Payment processing (Stripe)
• Push notification delivery (Firebase Cloud Messaging)
• Analytics providers
• Customer support tools

These providers have access to your information only to perform tasks on our behalf and are obligated to protect it.

Authentication Providers:

When you use OAuth sign-in, we interact with third-party authentication providers. These providers operate according to their own privacy policies.

Legal Requirements:

We may disclose your information if required to do so by law or in response to:

• Legal processes (subpoenas, court orders)
• Government or regulatory requests
• Enforcement of our Terms of Service
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

Business Transfers:

If fullcircle is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. You will be notified via email or prominent notice in the app.

With Your Consent:

We may share your information for other purposes with your explicit consent.

Right to Know:

You can request information about:

• Categories of personal information we collect
• Sources of personal information
• Business purpose for collecting information
• Categories of third parties we share information with
• Specific pieces of personal information we have about you

Right to Delete:

You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out:

You have the right to opt out of the "sale" of personal information. We do not sell your personal information.

Right to Non-Discrimination:

We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights:

To exercise these rights, contact us at hello@joinfullcircle.app or through the in-app settings. We will verify your identity before processing your request.

We will respond to verified requests within 45 days.

Legal Basis for Processing:

We process your information based on:

• Your consent (you can withdraw at any time)
• Performance of our contract with you
• Our legitimate interests in operating and improving the Service
• Compliance with legal obligations

Additional Rights:

• Right to access your information
• Right to correct inaccurate information
• Right to delete your information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Contact us at hello@joinfullcircle.app to exercise these rights.

What information do we collect?

We collect information you provide (profile, photos, messages), information collected automatically (usage, device, location), and information from third parties (OAuth providers).

How do we use your information?

To provide the Service, facilitate matches, improve features, ensure safety, and communicate with you.

Do we share your information?

We share with other users (as part of the Service), service providers, and as required by law. We do not sell your information.

What are your rights?

You can access, update, and delete your information. California and European users have additional rights.

How do we protect your information?

We use encryption, secure infrastructure, and access controls, though no system is 100% secure.

How can you contact us?

Email us at hello@joinfullcircle.app with any questions or requests.